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    Sales Training Tips on Self-Improvement to
    Improve the Sales Process

    Getting to Know Yourself

                Older man thinking   Young woman thinking    Image of man thinking

    How well do you know yourself and your own personality?   Are you naturally interested in people and what they have to say?  Are you good at listening?  Are you a great communicator?  Do you make friends and business associates easily?  Are you able to adjust yourself to live and work with different types of people?  What if you’re not born with the ability to get along with people?  Can you still be successful in a sales career?  

    The good news is you can improve on your ability to get along with people.  By educating yourself, doing some self analysis, utlizing the right tools, books and resources, you can get to understand your own personality and the types of people to which you naturally gravitate.  Then you can start to work on expanding your comfort zone and learn how to get along with just about every type of person that comes your way.  

    People at partyMany people have personalities that are well suited for sales and working with people.  People who seem to get along with everyone have what the ancient greeks would call, Sanguine temperaments.  They are positive-minded, optimistic and cheerful people who can easily create bonds and establish trust and respect with many types of people. 

    Suppose you are a dominant personality type, what the greeks call a choleric temperament.  You are generally extroverted in nature and prefer to be in charge.  As a result, you feel more comfortable with, and have naturally gravitated to, submissive people, such as phlegmatic or melancholy types.  These are generally the kind of people you live and work well with.   

    Image of man consulting with a couple.In a sales or business career, you don't have the option to pick and choose your customers and business associates like you can in a social setting.  To benefit the sales process, you'll need to adjust your thinking, behavior and reactions to meet the needs of the customer.  It is not so difficult to do if you have the right kind of tools. 

    Learn more about how to assess your personality and the personality of others


    3 Quick Sales Training Tips to Assess Your Customer


    Here are three actions to take in order to adjust your sales presentations to the type of customer or business associate that you're working with: 

    1. Assess the personality type of your customer.

    2. Consider the situation and environment
    .

    3. Apply your knowledge of personality to give the customer the assistance to make a good business decision.

    You can be assured of this:  The more that you know yourself and become a master at eliminating the peaks and valleys of your personality the easier it will be for you to build business relationships and the more successful you will be in your sales career.

    Browse books on people, personality, sales goals and more.

    Back to the Sales Training Home Page

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