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    Buyer Satisfaction Guarantee

    Sales-Psychology.com wants you to be 100% satisfied with your purchases.  This is why every workshop, seminar, audio tape, CD-ROM, eBook, and online course we offer is 100% satisfaction guaranteed.  

    Seminars and Workshops

    Every one of our seminars are 100% satisfaction guaranteed!  We're confident that our seminars will provide you with the improved skills and techniques you expect.  If for any reason you are dissatisfied, send us a letter (Attn: Customer Relations) within 30 days of your seminar attendance stating the reason you were not satisfied, and we'll arrange for you to attend another one of our seminars or receive a full refund.  Send your  letter to our business offices at:  

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    Cancellation Policy 


    You may cancel your seminar or workshop registration up to 10 business days before the program. Your registration fee will be refunded less a cancellation fee. If you need to cancel less than 10 business days prior to the program you may (1) send a substitute from your organization or (2) transfer your registration fee to another program of your choice that is scheduled within 12 months of your original event. Please note that if you don't cancel and don't attend you are still responsible for payment. Substitutions may be made at any time.

    Our Guarantee

    Our goal is to provide quality business training and professional development materials that meet your needs and the needs of your business.  If for any reason you are dissatisfied with purchase, return it to us within 30 days of receipt along with a letter stating why you were not satisfied and you will receive an alternate product of your choice from our store or a full refund (minus shipping/handling charges) — GUARANTEED. This policy includes all audios, videos, eBooks, and online courses. Software must be returned unopened.

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